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Return Policy We offer a 30 day return policy. If you are unsatisfied for any reason with your purchase, you may return it. Custom Manufactured items, Special Order items, Bedding and Linens, or items that are close-outs or purchased on Sale cannot be returned. It is necessary for you to obtain prior written approval by contacting us via email to initiate a return. We will issue a RMA (Return Merchandise Authorization) with written instructions. Any item being returned must be in new condition and in its original packaging. Items arriving at our location, packaged in any way other than the packaging it was originally sent in will be refused. Once an item has been assembled or modified it is no longer returnable. Any item returned will be inspected and upon satisfactory receipt a credit will be issued to the method of payment used for your purchase. A refund will be reduced by a restocking fee of 20% of the purchase price as well as the shipping charges we paid to send the item to you. A few of our manufacturers may be excluded from our return policy. Any exceptions are noted on the page of the item.

For Items that are Defective or Damaged Returns are always accepted for Defective or Damaged items subject to the individual manufacturer's policies (see the respective manufacturer's information page on this website). Buyer must notify us within 3 days of receipt and if required by the manufacturer, return no later than 7 days after receipt. After this time, buyer agrees that the sale is final. When you contact us we will provide information as to what needs to be done to repair or replace your merchandise. If applicable, item must be returned in original box with all packing materials. Refund will be given as an Exchange. Products are warranted against manufacturer's defects, and damage. We will replace or repair the damaged or defective merchandise at no cost to you. When a box or order arrives, whether by UPS, FedEx, or Common Carrier, you are responsible for immediately determining whether the (1) box is damaged, (2) if the product inside is damaged, or (3) if any piece in the order is damaged. When you sign for a delivery without any further written comment, you are waiving all rights that both you, this Website and the Manufacturer have to claim freight damage. But, by indicating the specific damage in writing, it will allow us to prove damage to the freight carrier and/or delivery company. Failure to write this on the delivery ticket may affect your ability to receive a return or replacement. Some times boxes appear damaged on the outside, but the products, which are carefully packed for shipping by the manufacturers, are fine inside. However, if you see that, you must open the box and write that down with the delivery person when you sign for the delivery. And depending on the type of delivery, a box may be simply left outside on your doorstep. In all cases, open boxes immediately and carefully inspect for damage. If you find damage, notify this Website immediately by email and follow up by phone. In order to support any potential claim for damages, you must notify this Website within 3 business days by email. Sorry, we do not accept any defective or damaged item returns for more than 7 days after delivery date. We can best assist you if you adhere to the following procedures: 1) DO NOT ship merchandise to RRFurnitureStore.com. 2) CONTACT us at info@rrfurniturestore.com or call 702-218-1284 within 7 days after you receive the furniture. We will issue a RMA# (Return Merchandise Authorization number) and help with shipping instructions. Returns must have an RMA number highly visible on the exterior of the package. Merchandise will be inspected upon receipt and credit will be issued for merchandise that can be resold as new. Please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping charges will be deducted from your return refund. We ask that you allow 7 to 14 working days after we receive the item for a credit to be issued. You will be given your credit the same way in which the item was purchased. Refunds will not be made on merchandise that is fully or partially assembled. Unauthorized returns will be returned to the customer freight collect. Return of merchandise will not be accepted without prior written consent and shipping instructions. Unauthorized returns will be returned to the customer freight collect. Discontinued or close-out merchandise may not be returned. Please note that orders can only be canceled before they ship. If you refuse an order, it will fall under our standard return policy, which is subject to a deduction of round trip shipping from your refund. We cannot cancel an order unless we receive your request in writing to info@rrfurniturestore.com prior to shipment. We also cannot cancel or change a Special Fabric Order once the order has been placed. There are no exceptions. Order Acceptance and Processing Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed by credit card are subject to verification by our credit and fraud avoidance department. This may delay the processing of your order. This is all done to protect you and us as the merchant. We cannot be held responsible if your order is delayed for any of these or other reasons. If you have any questions, feel free to email or call us. Pricing As with any business, prices can fluctuate up or down. We do our best to sell every item at the very lowest price that we can. Your sales price is calculated at time of sale and is the price you see on the listing at that time. However, we reserve the right to contact you in the event of a data entry error. Unfortunately, sometimes they do occur and when they do, we will then contact you to adjust or cancel your order. All previous sales cannot be re-priced, or credit issued, when a price is adjusted downward, just as you would not expect to be charged more if a price is adjusted upward. Cancel an Order An order cancellation request must be received within one hour of placing your order. To cancel an order you must send us an email to be sure the order has not already been processed. If it has not been processed, we will issue a "Refund." When it has been processed, but not yet readied for shipping and not in production, there is a cancellation fee of 5% of the order. This offsets the internal administrative work as well as the necessary paperwork with the manufacturer to cancel the order. In other words, to undo what has been done. Do not assume your order has been cancelled unless you receive an email from us. If an order is in production, or has been shipped, it is best not to cancel the order because of the costs you will incur. When your order is in production but not yet shipped, a cancellation can be as high as 30% of the price you paid for the item(s). If your order has been shipped, you will have to pay for the cost of shipping (both ways) as well as a re-stocking of as high as 25-30% (this is determined by the manufacturer).

Disclaimer You acknowledge, by your use of this website, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that RRFurnitureStore.com shall not be liable for any damages of any kind related to your use of this site. Hyperlinks to Other Web Sites To the extent our Web Site contains hyperlinks to outside services and resources — the availability and content of which RRFurnitureStore.com does not control — any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. Information on Products Most products displayed on our website or in our catalog are available in RRFurnitureStore.com. In some cases, merchandise displayed for sale on our website or in our catalog may not be available. Please contact our representatives to check availability for each item. RRFurnitureStore.com and/or Design PAJS hosting provider does not guarantee the accuracy of any content displayed on this website, this includes item number, color, product details, etc. Before purchase, customer must verify purchase content with RRFurnitureStore.com customer service to ensure the accuracy of the product. Due to improvement for some items, items that are shown on this website might be slightly different than the ones that you actually receive. Product color might also be different due to your monitor display. Copyright 2013-2014 RRFurnitureStore.com. All rights reserved. The descriptions, articles, photographs and images appearing on RRFurnitureStore.com are owned by, or authorized for use by RRFurnitureStore.com and or Design PAJS and are protected by United States Copyright laws. No photograph or image appearing on our web sites or in our catalogs may be reproduced for any purpose whatsoever without our express written permission. Furniture Images appearing in this site have authorized use by manufacturing companies and/or distributors as RRFurnitureStore.com is an authorized retailer.

This privacy policy sets out how RRFurnitureStore.com (powered by Design PAJS) uses and protects any information that you give RRFurnitureStore.com (powered by Design PAJS) when you use this website. RRFurnitureStore.com (powered by Design PAJS) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. RRFurnitureStore.com (powered by Design PAJS) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [date]. What we collect We may collect the following information: · name and job title · contact information including email address · demographic information such as postcode, preferences and interests · other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: · Internal record keeping. · We may use the information to improve our products and services. · We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. · From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Commitment to Children's Privacy Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: · whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes · if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address] We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.